Privacy Policy

This Privacy Policy describes the manner in which Kalapushpi Private Limited, including any affiliate of Kalapushpi Private Limited and/or any group company associated with it (hereinafter individually and collectively referred to as the “Company”), collects, stores, and/or uses information or data provided by you or related to you.

This data is collected, stored, and used through your access to and/or use of the website [www.kalapushpi.com] (hereinafter referred to as the “Website”) while accessing information or conducting transactions for any product offered on or through the Website, including the offering of women’s ethnic wear, accessories, and related items (“Products”).
The Website serves as a platform for the sale and purchase of Products and/or other services offered by the Company on its website or affiliated platforms (collectively referred to as the “Services”).

Acceptance of Policy

This Privacy Policy shall be read in conjunction with the Terms of Use available at [terms-of-service].

Your access to and use of the Website and Services signify your acceptance of this Privacy Policy and the Terms of Use. You confirm that you are above 18 years of age and legally competent to enter into binding contracts.

By accessing and/or using the Website and/or Services, you consent to your information being collected, stored, and used as described in this Privacy Policy.

Collection of Information

The Company may collect the following information and data (“Your Information”), depending on your use of the Website and Services:

Name
Phone number
Address
Email ID
Age
Gender
Location
Language
Shopping interests and preferences
Date of birth
PAN
GST number
Government-issued ID cards or numbers
Know Your Customer (KYC) details
Browsing history, including URLs visited before and after using the Website
Buying behavior

The Company uses secure payment gateway systems provided by third-party service providers. Information shared with such third parties is governed by their respective privacy policies and terms of service.

Kalapushpi Private Limited does not collect, store, or process payment data unless expressly authorized by you.

Use of Information

The Company may store and use Your Information collected under Clause 2 for the following purposes:

To process your orders, deliver products, and manage related services.
To recommend and advertise relevant products or services to you and send promotional or personalized communications.
To monitor, improve, and troubleshoot the Website and Services.
To resolve customer complaints and support communication related to product quality, payments, or returns.
To process information, documents, or sensitive personal data as provided by you.
To store and analyze data for improving algorithms, personalization, and service optimization.
To operate and enhance Website performance, user experience, and functionality.
To conduct research on user demographics, preferences, and behavior for product and service improvement.

The Company will not retain Your Information longer than necessary for the purposes stated above.

Cookies and other similar technologies may also be used to collect and utilize Your Information as described below.

Cookie Policy

Like most websites, the Company uses cookies and similar technologies (such as pixels and tags) to enhance user experience.

A cookie is a small text file stored on your computer when you visit a website.

Kalapushpi Private Limited uses cookies from third-party partners like Google Analytics and Meta Pixel (Facebook Pixel) for marketing, analytics, and performance optimization. These tools help us understand user behavior and improve our services. You may opt out of Google Analytics cookies by visiting

https://support.google.com/analytics/answer/181881?hl=en

Cookies are used for purposes including but not limited to:

Authentication
Security
Performance analysis
Improving website features and usability
Measuring insights and user engagement
Advertising and remarketing

You can control cookie storage via your browser settings. However, disabling certain cookies may limit your access to parts of the Website. The Company has no control over cookies used by third-party websites linked from our platform. Please refer to the respective third-party privacy policies for details.

Consent

By using the Website and/or Services, you consent to the collection, storage, and use of Your Information as per this Privacy Policy.

The collecting and retaining agency for your data is Kalapushpi Private Limited.

You acknowledge that providing Your Information is necessary to fulfill the purposes listed in Clause 3 of this Policy.

The Company takes reasonable steps to ensure your data remains accurate and up to date. You may access, correct, or update your personal information through the Website or by sending an email to: [email protected] with the subject line

“Privacy Policy: Request to Review/Correct/Update Information”.

If you wish to withdraw consent for the use of your personal data, you may do so by emailing [email protected] with the subject

“Privacy Policy: Withdrawal of Consent” and providing your details and scope of withdrawal.

Withdrawal of consent shall only apply prospectively and may affect your ability to access certain Services.

Disclosure and Transfer of Information

The Company may disclose or transfer Your Information to trusted third parties, marketing agencies, logistics partners, or affiliates to enhance your user experience and improve product delivery and service quality.

Disclosure or transfer may occur without your consent only if such disclosure is:

Required under applicable law or by order of a court, tribunal, or government authority; or
Requested by a lawful agency for verification, investigation, or prevention of offenses including cyber incidents.

In case of a merger, acquisition, restructuring, or similar business transaction involving the Company, Your Information may be transferred to the new entity. The new business entity will notify you regarding the updated privacy policy governing such data.

Security

The Company adopts industry-standard security practices (including ISO/IEC 27001) to protect Your Information.

While every effort is made to secure data, complete protection cannot be guaranteed. In the event of a data breach that affects Your Information, Kalapushpi Private Limited will notify you as soon as reasonably possible using your provided contact information. The Company is not responsible for the security of third-party websites or resources accessed via links from the Website.

Grievance Officer

For any queries, discrepancies, or grievances related to the processing of Your Information, you may contact our designated Grievance Officer:

Ms. Priya Sharma
Grievance Officer
Kalapushpi Private Limited
410, Pujan Plaza,
Near Vanmali Junction Surat – 395010, India
Email: [email protected]

Changes to the Privacy Policy

The Company reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will become effective as soon as they are published at

[privacy-policy].

Users are encouraged to review this Privacy Policy periodically to stay informed about updates.

Your continued use of the Website and Services after any modification constitutes acceptance of the revised Privacy Policy.