Your Online Shopping Privacy Matters
At Kalapushpi, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how cookies work on our website, and the steps we take to help protect your information when you shop for sarees online.
What Personal Information We Collect
Account and Shipping Information
When you create an account or place an order, we may collect your name, email address, phone number, billing address, and shipping address. This information helps us process orders, arrange deliveries, and provide customer support.
Payment Information
Payments are processed through the payment methods available on our website. Payment information may be handled by the relevant payment service provider in accordance with its privacy and security practices.
Customer Support Communications
If you contact us regarding products, orders, shipping, cancellations, or returns, we may retain relevant communications to respond to your requests and maintain appropriate service records.
How We Use Your Information
We may use your information to:
- Process and deliver orders.
- Send order confirmations and shipping updates.
- Respond to questions and customer support requests.
- Improve our website and shopping experience.
- Help prevent fraud and unauthorized activity.
- Meet applicable legal and regulatory obligations.
- Send promotional communications where you have provided the required consent.
Kalapushpi does not sell customers’ personal information to third parties for their independent marketing purposes.
Cookie Usage
Our website may use cookies and similar technologies to support essential functions, remember shopping cart items, improve website performance, and understand how visitors use the website.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart, login, or other website features.
Data Security
We take reasonable steps to help protect personal information against unauthorized access, misuse, loss, or disclosure. These measures may include appropriate technical safeguards, access controls, and website security practices.
However, no online platform or electronic transmission can be guaranteed to be completely secure.
Information Sharing
We may share relevant information with trusted service providers when necessary to operate our business, including payment processors, shipping and logistics partners, website service providers, and customer support providers. We may also disclose information when required by applicable law.
We expect service providers to handle personal information appropriately for the services they perform.
Marketing Communications
Where applicable consent has been obtained, we may send promotional emails, product updates, and special offers. You can opt out of marketing emails through the unsubscribe link or by contacting our customer support team. Essential order and delivery notifications may still be sent when necessary.
Your Privacy Choices
You may contact us to ask about the personal information associated with your account or to request corrections, subject to applicable laws and verification requirements. Certain information may need to be retained to fulfil orders, meet legal obligations, or resolve disputes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements. Any revised policy will be published on this page.
Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: [email protected]
At Kalapushpi, we value your trust and strive to provide a transparent and reliable online saree shopping experience.